> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contentignite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications & Alerts

> Fusion can keep you in the loop at all times, via your preferred comms method

![Preview of notification preference options in Fusion](https://docs.contentignite.com/assets/images/notification-preferences--light.png)

Each day thousands of events are triggered in our platform, anything from acknowledging the re-build of a Publisher Tag, to urgent health alerts for things like revenue drop-off.

Each user has the ability to receive these notifications via web push notifications or email, or through the [connection of a communications integration](https://docs.contentignite.com/integrations/comms.md) at the organisation level.

## Event Group Subscription

You can manage the event groups you are subscribed to from your account page: [/account](https://admin.contentignite.com/account)

The event groups you can subscribe to are as follows:

| Event Group | Email Default? | Web Push Default? | Description |
| - | - | - | - |
| Tag & SDK Updates | ❌ | ❌ | Any changes that trigger a re-build; publisher status change, config change, audience enablement etc |
| Background Activity | ❌ | ✅ | For delayed actions triggered by you, e.g. tag build complete |
| Onboarding | ✅ | ✅ | Any onboarding step; MCM, site approval, publisher appeal, suspensions, new publisher, new organisation etc |
| Health Alerts | ✅ | ✅ | Revenue drop off, traffic drop off |
| Billing | ✅ | ❌ | Invoice Generated, paid, in arrears, new profile set up or removed |
| Experiment Activity | ✅ | ❌ | Experiment end, winner auto activated |
| Ads.txt Updates | ✅ | ❌ | New requirements, now up-to-date |
| User Access | ✅ | ❌ | Includes adding new users, existing users added to new organisations and user suspension |
| Integrations | ✅ | ❌ | Expiry warnings, new integrations added, removed |
| Policy | ✅ | ❌ | Terms have been accepted |
| System | ✅ | ✅ | System notices, such as reporting outages or industry alerts |
| Personal | ✅ | ❌ | \[Non-Optional] Password reset, welcome emails etc |

Be sure to whitelist [no-reply@hey.contentignite.com](mailto:no-reply@hey.contentignite.com) in your email provider to ensure you receive email notifications.

Web notifications will only be delivered if you have Fusion open in your browser. If you'd like more consistent delivery of push notifications, consider [installing Fusion as a web application](https://docs.contentignite.com/getting-started/top-tips.md#web-app).

## Organisation Hierarchy

If you have access to multiple organisation, weather that's in a parent-child arrangement, or separate entities, your subscription to the above events is managed per organisation. That means if you switch organisations, you'd be able to manage all your preferences independently.


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