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You can manage users across your organisations through your user management section. From here you can control user details, preferences and organisation associations. The user list shows everyone with access to the organisations you can see. What each person can see and do is set by the roles they hold in each organisation. Speak to your account manager about enabling organisational hierarchy if it is not currently available on your account.

Features

From your user management pages, you can:
  1. Set user name preferences
  2. Set display preferences
  3. Reset user password
  4. View and revoke user API access token
  5. Manage organisation access. More details over on the Organisation page

Adding a user

  1. Go to Users and click + New User.
  2. Enter their name, email address and a password, then click Create User.
  3. Open the new user and, under Organisational Roles, choose the organisations they need and the roles they should hold in each.
New users are added to the organisation you are currently working in, but with no roles, so they can’t see anything until you assign some. They also get a welcome email. The link in it lasts for 7 days. You can also give an existing user access to another organisation from that organisation’s page.

Roles

Roles are assigned per organisation, so a user can be a Publisher Admin in one organisation and a Publisher Viewer in another. Roles add together: a user can do anything that at least one of their roles allows. You can only assign roles whose permissions you already have yourself. Fusion shows a short explanation under each role when you assign it.
If you remove a user from all of your organisations, they no longer appear in your list of users, and you will need to contact us to give them access again.